Shipping & Delivery Policy

At Cultiwest International, every order is carefully packed to preserve the freshness, aroma, and quality of our premium spices. We are committed to delivering your products safely and on time.

1. How to Order & Make Payment

Shopping with Cultiwest International is simple and secure. Browse our collection of premium spices, select your preferred products, add them to your cart, and proceed to checkout.

During checkout, you will be asked to provide your shipping details and review your order before confirming your purchase.

We offer secure payment options, including:

• UPI
• Debit & Credit Cards
• Net Banking
• Popular online payment gateways

All transactions are processed through secure payment systems to protect your personal and financial information.

Once your order is successfully placed, you will receive an order confirmation, and we will begin processing your shipment.

2. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During festive seasons, promotional events, or periods of high demand, processing times may be slightly longer.

3. Delivery Timelines

Estimated delivery within India:

• Standard Delivery: 3–7 business days.
• Remote or rural locations may require additional delivery time.

Delivery estimates are provided as a guideline and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances beyond our control.

4. Shipping Accuracy

To ensure timely delivery, customers are requested to provide complete and accurate shipping information while placing an order.

Cultiwest International shall not be responsible for delivery delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address or contact details provided by the customer.

5. Packaging & Quality Assurance

Every order is carefully packed to protect the freshness and integrity of our spices during transit.

Our packaging is designed to:

• Preserve natural aroma and flavour.
• Maintain product freshness.
• Prevent moisture and contamination.
• Ensure products reach you in excellent condition.

Each shipment undergoes a final quality check before dispatch to ensure it meets our quality standards.

6. Shipping Support

If you have any questions regarding your shipment or need assistance with your order, please contact us.

Email: info@cultiwest.com

Phone / WhatsApp: +91 88841 42332