Privacy Policy

At Cultiwest International, we value your privacy and are committed to protecting your personal information with transparency, responsibility, and care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

To provide you with a seamless shopping experience, we may collect:

• Personal information such as your name, email address, and phone number.
• Shipping and billing addresses.
• Order history and purchase preferences.
• Technical information including your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently.
• Provide customer support and respond to your enquiries.
• Send order updates and important service notifications.
• Share promotional offers, product launches, and marketing communications (only where permitted).
• Improve our website, products, and customer experience.
• Prevent fraud, unauthorized transactions, and other security risks.
• Comply with applicable legal and regulatory requirements.

3. Sharing of Information

Cultiwest International does not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers solely to operate our business, including:

• Payment gateway providers.
• Shipping and logistics partners.
• Website hosting, technology, and analytics providers.

These partners are required to handle your information securely and only for the services they provide on our behalf.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Analyze website traffic and performance.
• Improve website functionality.
• Personalize content and promotions.

You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

Although we take every reasonable precaution to safeguard your information, no online system can guarantee complete security. We continuously monitor and improve our security practices to provide the highest level of protection possible.

6. Your Rights

You have the right to:

• Access your personal information.
• Request corrections or updates to your information.
• Request the deletion of your personal data where legally applicable.
• Opt out of promotional and marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

Email: info@cultiwest.com

Phone / WhatsApp: +91 88841 42332

7. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page, and your continued use of our website constitutes acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@cultiwest.com

Phone / WhatsApp: +91 88841 42332